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    This website is operated by Luxe Amore Studio. Throughout the site, the terms “we”, “us” and “our” refer to Luxe Amore Studio. Luxe Amore Studio offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


    By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


    Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


    Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


    Our store is hosted on Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you.



    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

    You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

    You must not transmit any worms or viruses or any code of a destructive nature.

    A breach or violation of any of the Terms will result in an immediate termination of your Services.



    We reserve the right to refuse service to anyone for any reason at any time.

    You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

    You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

    The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.



    We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

    This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.



    Prices for our products are subject to change without notice.

    We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

    We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


    SECTION 5 - PRODUCTS OR SERVICES (if applicable)

    Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

    We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

    We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

    We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.



    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


    You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


    For more detail, please review our Returns Policy.



    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

    You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

    Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

    We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.



    Certain content, products and services available via our Service may include materials from third-parties.

    Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

    We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.



    If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

    We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

    You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.



    Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.



    Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

    We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.



    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.



    We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

    We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

    You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

    You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

    In no case shall The Facialist, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.



    You agree to indemnify, defend and hold harmless Luxe Amore Studio and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.



    In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.



    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

    These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

    If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).



    The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

    These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

    Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.



    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England.



    You can review the most current version of the Terms of Service at any time at this page.

    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



    Questions about the Terms of Service should be sent to us at



    • Discount codes valid for a limited time. Luxe Amore Studio reserves the right to cancel or change these at any time.

    • Each promotional code can be used only once, unless otherwise specified.

    • Each promotional code applies only to qualifying items. Discounts do not include Gift Vouchers unless specified.

    • Only one promotional code can be used each time and therefore cannot be combined with other offers using promotional code.

    • If you return items purchased using a promotional code, we will subtract the value of the promotional code from your return credit.

    • The promotional code is not transferable, may not be resold or redeemed for cash. For online use only.

    • Discounts & Promotions not applicable to gift vouchers or store credit.

  • Key Words: 

    • We, us or our means Luxe Amore Studio.

    • You or your means the person whom the massage (referred to as the ‘treatment’) relates to.


    Appointments and Payment 

    All bookings are made using our online booking platform where you can choose the treatment you wish to book as well as the date and time when there is availability. Card details are taken when booking your appointment to secure your treatment, and secured safely within our booking system, fresha. Payment will take place at the end of your treatment, where accept both cash or card. Upon booking, you will receive an email confirming the details of your appointment. Please contact us if you do not receive the confirmation email within 24 hours of making your booking online.


    Late Arrivals and No Shows 

    You recommend arriving at least 10 minutes before your appointment. This is so you have time to partake in a one-to-one client consultation, which will take place before your treatment. If for any reason you arrive late to your appointment, this will result in your treatment time being reduced out of consideration to the next client. All late arrivals will be charged at 100% of full value.



    Luxe Amore Studio operates a 48-hour cancellation policy. This means within 48 hours, you can reschedule your appointment. However, the following cancellation terms shall apply: 

    (A) If you decide to cancel your appointment within 48 hours, you will incur a 50% cancellation fee. The fee must be made payable before rebooking; (C) If you do not arrive for a scheduled appointment, without cancelling beforehand, you will incur a 100% no-show fee which will be debited from your card automatically.

    These cancellation procedures will apply to cancellation for any reason, including reasons beyond your control. We try to be as flexible as possible. We understand life happens, but please let us know whenever possible.


    Payments and Gratuity 

    We are pleased to confirm that you may provide a tip or gratuity via the Fresha card terminal after your treatment, 100% of tips go directly to your Therapist.


    Gift Vouchers 

    Gift vouchers will be available to purchase from our website and in the studio, should you wish to have a physical voucher. Vouchers can be redeemed against any treatment we offer on our website, as part or full payment. Please note we operate a strict redemption period of 6 months. If you are unsure of when your voucher expires, please call us or email us at


    Health Conditions 

    When making your booking please advise us of any health conditions and any medication you are taking. On the day of your treatment, your Therapist will conduct an in-person consultation with you to ensure we are providing you with the very best service and results while assuring your comfort and safety.


    Age Policy 

    All clients must be over the age of 18 years old. Please note if you're hoping to book for a minor (16+) this will need to be discussed on an individual basis and will need an adult present during the treatment. 



    If you wish to book a specific therapist you may choose them by using our booking platform, or when booking over email or the telephone. If you choose a specific therapist, and that therapist is unable to make the appointment, we will offer you an alternative therapist within a reasonable timeframe. You may choose to accept the alternative therapist or to re-schedule your appointment free of charge, to a date when your chosen therapist can attend.



    We recommend clients put their phones on silent during their visit to the studio. This is to ensure maximum relaxation and the full experience is enjoyed by the client. Chargers will be provided on-site for you to leave your phone on charge whilst you are receiving your treatment. We or our Therapists will not be held responsible for the loss or damage of personal items, including mobile phones, jewellery etc. during your time at our studio. 

    We hold the right to refuse treatment if a client is physically or verbally abusive towards any of our team, including if the client is heavily intoxicated and the appropriate authorities will be contacted.

    Our Therapists maintain a high standard of personal hygiene and we ask all clients to ensure that they also maintain a high standard of personal hygiene prior to their appointment.


    Feedback and Complaints 

    If you wish to leave any feedback or if you are unhappy about your treatment and want to lodge a complaint, please email setting out your name, date and time of appointment, and the name of your therapist (if known) with your comments. We endeavour to respond to any complaints within 3 working days of receiving your written comments.



    We are insured for the services and treatments we provide to our clients.


    Additional Terms

    You should also read our general terms and conditions for the purchase of goods and services, which are set out on our website and which will apply to your treatments, in addition to the above terms.

  • Welcome to Luxe Amore Studio Limited. Before making any purchase on our website, it is important that you carefully read and understand the following terms and conditions. By using our site to buy goods and/or services, you are agreeing to be bound by these terms. 



    By making a purchase on our site, you acknowledge and agree to be legally bound by this contract. This document does not affect any statutory rights you may have as a consumer.


    Your Privacy and Personal Information

    Your privacy and personal information are important to us. Any personal information you provide will be handled in accordance with our Privacy Policy, which outlines the collection, storage, and usage of your information. Our Privacy Policy is available on our website and can be provided in hard copy upon request.


    Company Information

    We are registered in England and Wales under company number: 15188053. For any inquiries, please contact us at


    Ordering Goods and/or Services

    When placing an order, carefully review your selection and payment details. Upon completion of the online checkout process, you will receive an email acknowledging your order. We reserve the right to reject orders due to unavailability, payment authorization issues, quantity limits, or pricing errors. A confirmation email from us constitutes acceptance of your order, leading to a legally binding contract between you and Luxe Amore Studio Limited.

    You must be at least 18 years old to order goods or services from our website.


    Distance Contracts: Right to Cancel

    If you are a consumer, you have the right to cancel a contract for goods and/or services within 14 days without providing a reason. The cancellation period starts from the day after the goods come into your possession or, for services, from the day you book your appointment. To cancel, notify us in writing via mail or email.


    Effects of Cancellation

    If you cancel a goods contract, you will receive a full refund, including standard delivery costs. You are responsible for returning the goods in their original condition at your expense. For services, if you cancel at least 24 hours before the appointment, we offer a refund.


    Exchanges of Goods

    We offer exchanges for unwanted goods if they are in their original condition. You have 28 days from the receipt of goods to initiate an exchange. You are responsible for return and exchange shipping costs and the price difference between items.


    Delivery of Goods

    We aim to deliver products on or before the specified date. You are responsible for the goods once delivered to the address provided during checkout. We do not ship outside the UK.



    Payment must be made during checkout using the specified methods. Failure to pay may result in the return of goods at your expense.


    Goods and/or Services

    Goods' packaging may differ from the website images. We strive for accuracy in product descriptions, but actual items may vary based on your monitor. We may change available goods and/or services without notice.


    Faulty Goods

    Your statutory rights regarding faulty goods are not affected. Please contact us to resolve any issues, including repair, replacement, price reduction, or refund.


    End of Contract

    Termination of this contract does not affect money owed under it.


    Limitation of Liability

    We are not liable for unforeseeable losses or business losses. Our maximum liability is limited to the value of goods or services purchased.


    Complaints, Law, and Jurisdiction

    We aim to resolve disputes efficiently. For any issues, please contact us promptly. English law governs this contract, and any disputes are subject to the exclusive jurisdiction of the English courts.


    Third-Party Rights

    Only parties to this contract can enforce its terms.

Terms & Conditions

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